Common causes include:

• Rent arrears: Tenants falling behind on rent payments.
• Property maintenance: Disagreements over repair responsibilities.
• Bond disputes: Conflicts over bond deductions at tenancy end.
• Property damage: Disputes regarding tenant-caused damage versus normal wear and tear.
• Lease terms: Misunderstandings or breaches of lease agreements.

To resolve disputes:

1. Communication: Discuss the issue directly to seek a mutual agreement.
2. Formal notice: If unresolved, issue a formal notice outlining the problem and desired resolution.
3. Mediation: Engage services like the Dispute Settlement Centre of Victoria for mediation.
4. VCAT application: If necessary, apply to the Victorian Civil and Administrative Tribunal (VCAT) for a binding decision.

VCAT hears disputes between landlords and tenants, providing a less formal and cost-effective alternative to courts. It can make legally binding decisions on issues such as rent arrears, bond returns, repairs, and lease breaches.

To apply to VCAT:

1. Attempt resolution: First, try to resolve the issue directly or through Consumer Affairs Victoria.
2. Complete application: Fill out the appropriate application form available on the VCAT website.
3. Submit application: Lodge the form online, by mail, or in person, and pay the applicable fee.
4. Attend hearing: Prepare and attend the scheduled hearing with all relevant documentation.

As a tenant, you have the right to:

• Live in a safe and well-maintained property.
• Privacy and quiet enjoyment of the premises.
• Receive proper notice before inspections or entry.

Your responsibilities include:

• Paying rent on time.
• Keeping the property clean and undamaged.
• Notifying the landlord of necessary repairs.
• Abiding by the terms of the lease agreement.

As a landlord, you have the right to:

• Receive rent on time.
• Expect tenants to maintain the property's condition.
• Conduct inspections with proper notice.

Your responsibilities include:

• Ensuring the property meets minimum standards.
• Carrying out necessary repairs promptly.
• Respecting tenants' privacy and providing proper notice before entry.
• Abiding by the terms of the lease agreement.

If your landlord neglects necessary repairs:

1. Notify in writing: Send a formal request detailing the required repairs.
2. Allow reasonable time: Give the landlord a reasonable period to address the issues.
3. Seek assistance: If unresolved, contact Consumer Affairs Victoria for guidance.
4. Apply to VCAT: As a last resort, apply to VCAT for an order requiring the landlord to perform the repairs.

During a fixed-term lease, rent increases are generally not permitted unless the lease agreement specifies the increase terms. For periodic (month-to-month) leases, landlords must provide at least 60 days' written notice before increasing rent, and the increase must be at least 12 months after the last one.

To end a tenancy:

• Tenant's notice: Provide the landlord with a written notice of intention to vacate, adhering to the required notice period (e.g., 28 days for periodic leases).
• Landlord's notice: The landlord must give a valid reason and appropriate notice period (e.g., 60 days for sale of property).
• Mutual agreement: Both parties can agree in writing to end the tenancy at any time.

If a tenant falls behind on rent:

1. Communicate: Discuss the issue with the tenant to understand the situation.
2. Issue notice: Serve a formal notice for rent arrears, specifying the overdue amount and a deadline for payment.
3. Seek mediation: Engage Consumer Affairs Victoria or the Dispute Settlement Centre of Victoria for assistance.
4. Apply to VCAT: If unresolved, apply to VCAT for an order regarding the arrears or termination of the tenancy.