Privacy Policy

1. Our Commitment to Your Privacy

Vitt Legal Pty Ltd (“Vitt Legal”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at vittlegal.com.au or engaging our services, you consent to the practices described in this policy.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Identity information: your name, date of birth, and government-issued identifiers where required by law
• Contact information: email address, phone number, postal address
• Matter information: details about your legal matter that you share with us during consultations or via our contact forms
• Financial information: billing details necessary to process payments for our services
• Website usage data: IP address, browser type, pages visited, and interaction data collected via cookies and analytics tools
• Communications: records of emails, phone calls, or other correspondence with our firm

3. How We Collect Personal Information

We collect personal information in several ways:

• Directly from you when you contact us, complete a form on our website, or engage our services
• From third parties with your consent (e.g., referrals from other lawyers or professionals)
• Automatically through our website via cookies, web beacons, and analytics platforms
• From publicly available sources where relevant to your matter

4. Why We Use Your Personal Information

We use your personal information to:

• Provide legal services and advice
• Communicate with you about your matter
• Process payments and manage billing
• Comply with our legal and professional obligations, including our obligations under the Legal Profession Uniform Law
• Improve our website and services
• Send you legal updates and newsletters (only with your consent)
• Respond to your enquiries submitted via our website or phone

5. Disclosure of Personal Information

We may disclose your personal information to:

• Barristers, experts, or other third parties engaged as part of your matter
• Courts, tribunals, or regulatory bodies as required by law
• Our IT service providers, cloud storage providers, and practice management software providers, subject to confidentiality obligations
• Law enforcement agencies where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Overseas Disclosure

Some of our service providers may be located overseas (including cloud storage in the United States). Where we transfer personal information overseas, we take reasonable steps to ensure it is protected by comparable privacy standards. By using our services, you consent to any such transfer.

7. Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include encrypted file storage, password-protected systems, and restricted staff access to client files. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our website uses cookies to enhance your experience and to collect analytics data. You can disable cookies in your browser settings, but this may affect the functionality of some features. By continuing to use our website, you consent to our use of cookies.

9. Access and Correction

You have the right to access the personal information we hold about you and to request corrections where it is inaccurate. To make an access or correction request, please contact our Privacy Officer using the details below. We will respond within 30 days.

10. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us in writing. We will investigate and respond within 30 days. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Contact Our Privacy Officer